Ira Silver Privacy Policy

1. Overview

Ira Silver operates omnichannel jewellery experiences for our retail partners. This privacy policy explains how we collect, use, and protect personal information shared with us through our digital storefronts, booking tools, and customer support channels.

2. Information we collect

We collect information that you provide directly, including:

• Profile details such as name, email address, and phone number.
• Store preferences, trade or service requests, and appointment notes.
• Marketing opt-ins and communication history with Ira concierge teams.

We also collect limited technical data automatically (device type, browser, and standard analytics signals) to secure our services.

3. How we use information

• To provide requested services including booking, valuations, and trade updates.
• To improve our digital experience and develop new Ira Silver offerings.
• To send transactional or marketing communications, with opt-out options in every message.

4. Sharing & security

We never sell personal data. Information is shared only with authorised Ira service partners who help us deliver customer experiences (logistics, payment facilitation, analytics). We maintain industry-standard safeguards and conduct periodic security reviews.

5. Your choices

You can update or delete your Ira Silver profile, request data export, or withdraw marketing consent by contacting privacy@irasilver.in. We will respond within applicable regulatory timelines.